Fortitude unified external software in one custom application

Baker Jørgensen struggled with inefficient workflows due to multiple software solutions for various operations that didn’t integrate with each other. Managing time tracking, food safety, operations, and employee documentation across multiple platforms created unnecessary complexity and manual processes.

Food production

Challenge

Baker Jørgensen faced significant inefficiencies due to fragmented systems. They relied on multiple software solutions, such as Anticimex for food safety and Tidsbanken for time tracking, but often used only small portions of these tools which the cost didn’t justify.

Multiple software solutions that didn’t integrate or speak with each other also meant double entries, several log-ins and multiple sources of “truths”, which didn’t provide a good overview of documentation and resulted in several manual tasks.

Some of their challenges included:

Duplicated data entry across different platforms
Multiple logins and scattered information, creating inconsistencies
Manual processes for critical operations like work contracts, which involved repeated follow-ups and unclear signing procedures
Inefficient shift management, requiring calls and messages for schedule adjustments
Lack of a unified system for handling documentation, internal handbooks, and task management

Solution

Recognizing that no single off-the-shelf solution could meet all their needs, Baker Jørgensen partnered with Fortitude who developed a custom employee application for them.

“We collaborated closely with the developers at Fortitude, who allowed for continuous iterations and real user testing”- Baker Jørgensen

Baker Jørgensens application — The application has become a critical tool for Baker Jørgensens operations

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The process included:

Iterative development & real user testing: The process evolved organically through close collaboration, with real-time user feedback shaping the app’s functionality.
Rapid progress: Within just six months, the team successfully built and deployed the app.
Integrated features: The app consolidated multiple systems, reducing reliance on external software.

Results

Cost savings
Eliminated the need for multiple software tools including the potential purchase of a separate digital HSE system.
Time Savings
Significant reduction in manual tasks, especially around shift changes and internal communication, minimizing the need for phone calls and paperwork.
Employee satisfaction
Improved onboarding process for new employees, providing a smoother workflow.
Improved operations
Enhanced operational efficiency, with potential future expansions including payroll, statistics, KPIs, and detailed reporting.

With plans to integrate more features, such as product information and advanced time tracking, the app is set to become an even more central tool for Baker Jørgensen’s operations.

In Brief

Company

Baker Jørgensen

Industry

Food production

Use Case

With several off-the-shelf software, they only used a small portion of, they wanted to gather multiple solutions into one solution.

No-Code Solution

Custom applications for business operations and employee management

Key Results

Eliminating multiple software solutions and reducing cost
Reduced manual tasks and processes, such as texts and phone calls, pen and paper, for tasks and shift plans
Enhanced operational efficiency