Self-service customer portal for industrial salt
A tailored B2B self-service ordering portal for industrial salt customers, replacing manual order handling with digital self-service.
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Achievements
Core features
- Browse products, order history, and invoices
- Invite coworkers to the portal
- Tailored customer-segment portals
- Admin tooling for order and customer management
Key results
Improved customer satisfaction and margins through an effective self-service process.
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